For information on assistance programs offered during the COVID-19 pandemic, please click here.
To safely serve customers who need assistance, the Department of Social Services is accepting applications for Food and Nutrition assistance, Medicaid, Work First Family Assistance or other DSS Services online, by phone or by mail.
Effective March 31, 2020, in-person services are by appointment only, limiting persons in the lobby and in the building to follow social distancing guidelines. Most interviews will be conducted by phone.
Effective May 8, 2020, during in-person appointments, visitors are respectfully asked to:
- Inform staff if they are sick;
- Wear a face covering and maintain a six-foot physical distance;
- Wash hands prior to meetings (or use alcohol-based hand sanitizer, if available);
- Not shake hands or touch individuals during visit, without express consent.
To learn more, please call 919-693-1511 or click here.
The North Carolina Department of Health and Human Services allows you to do a pre-assessment through ePASS to determine if you are potentially eligible for assistance. Actual eligibility determination must be done at the Granville County DSS.
Watch this ePass Informative Video to learn more about accessing the secure online portal connecting you to benefits.