Low Income Household Water Assistance Program (LIHWAP)

LIHWAP is a temporary emergency program that will help eligible households and families afford water and wastewater services, providing a one-time payment for eligible low-income households paid directly to the utility company. LIHWAP runs through September 2023 or until the funds are exhausted.  Group 1 & 2 can apply starting December 1, 2021, and Group 3 will be assisted beginning January 3, 2022.

The following is the priority group that can apply for benefits for are:

Group 1 – Households that have had water services disconnected.

Group 2 – Households that are in jeopardy of water services being disconnected unless action is taken to prevent the disconnect.

Group 3 – Households that have current water services bills and need assistance to maintain service.

*Please note that this program will remain until funds have been exhausted.

How to apply:


Printable application

Mail applications to PO Box 966 Oxford, NC 27565.

Fax application to (919) 693-5090.

Drop off applications off at 410 West Spring Street, Oxford NC 27565 or 2531 East Lyon Station Road, Creedmoor, NC 27522

Apply over the phone by calling (919) 693-1511.

Click here for more information.


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